Coronavirus | Updates & Resources
LAST UPDATED: March 31, 2020 | 9:30Am
On this page, Call Federal members will find the most up-to-date information regarding credit union activities as well as resources for accessing & safeguarding your accounts as our community deals with the ramifications of the coronavirus (COVID-19) outbreak.
As financial institutions are considered essential, we are doing our best to continue to serve our members while also taking all necessary precautions to keep our staff safe. Thank you for your patience and understanding in these unprecedented times.
If you are facing financial hardship, please know that you have options and we are here to explore them with you. Check out a few of the ways we can help our members. We’ve also compiled a page full of community resources from local governments and service providers who may be able to offer some relief.
Branch Closures & Member Service by Appointment
As we continue to follow the evolving guidance and recommended precautions from government and medical experts, we will be closing branches that lack drive-thru service capabilities and move in-person member service to a limited, appointment-based system. Click below for details.
Protecting Yourself from Fraud during COVID-19
While the coronavirus outbreak has us all concerned about our physical health, crooks and fraudsters see new opportunities to attack our financial well-being. J.T. Blau, Vice President of Risk Management, has compiled a list of the latest scams as well as ways for our members to protect themselves.
Letter from the CEO
President & CEO John West addresses the credit union membership on the steps being taken to adhere to recommendations for the health and safety of our staff and members, while still fulfilling our mission to serve.
Monitor your accounts any time, night or day, via the web browser from your Internet-connected computer. Perform many of the banking activities you used to have to visit the branch for, from the comfort of your home PC.
Nationwide ATM Network
Avoid ATM fees when and wherever you may go! Our nationwide network consists of over 30,000 locations, there’s sure to be one near you.
Convenient and secure access to your Call Federal accounts whether you’re at a ballgame, on your lunch break, or the comfort of your own couch. Get texts to remind you of deposits or low balances. Deposit checks with a photo! Plus, much more…
Call Federal Card Controls by CardValet® gives our members the ability to receive transaction alerts and actively manage their debit and credit card usage by defining when, where and how their cards are used. View a demo or download from the appropriate app store links below.
*All Shred Events have been canceled.
This event was to be held on March 21st at Ironbridge Sports Park. We look forward to rescheduling the event soon. In the meantime, members can access the 2019 Annual Report via the link below.
The next edition of our mortgage education event series was scheduled to take place at The Answer Brewpub on April 8th. We hope to reschedule this event soon.