Fraud Ring Targets Richmond Area ATMs
In the interest of protecting both our members and our community, Call Federal is working with law enforcement to address a series of crimes committed using area ATMs.
What Is ‘Skimming’?
During a “skimming” attack, fraudsters will attach small card-reading devices into these machines. Tiny cameras are also typically involved, giving them access to PINs as well as card numbers. We are encouraging everyone who frequently uses ATMs or has visited one recently to monitor their accounts closely for unauthorized transactions.
Call Federal highly recommends approaching all area ATMS, including our own, with added caution. Carefully examine the card slot before beginning your transaction. Common signs of tampering include difficulty inserting a card or the card sitting loose (rather than secured) in the slot during the transaction. Avoid hidden cameras by covering your PIN entry with your other hand. Visit the links below for additional resources on what to look out for and other ways to prevent identity theft. If any Call Federal members have recently completed an ATM transaction where something seemed out of the ordinary, please call our Member Support team at 804-274-1200 and notify us of your concern.
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August 17, 2018
Call Federal is investigating several fraud reports that we believe to be connected. We are diligently researching the …Read More about Call Federal identifies fraud scheme, working with law enforcement
August 5, 2019
Addressing feedback from concerned members, Call Federal is investigating a series of fraudulent activities that we believe are …Read More about ATM Fraud Attack Identified; Investigation Ongoing