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Identity Theft


Report a scam
  • Begin by letting Call Federal know if you feel you have been exposed to a scam involving one of your CFCU accounts.
  • If you feel you have given or entered any information that you now suspect might be used fraudulently, please call us immediately at 804-274-1242 or 804-274-1211 so we can block your accounts and help you as soon as possible.
  • Please forward suspicious emails to Call Federal here or email us to ask questions about identity theft, scams or phishing attempts.
  • To report a scam to the authorities, contact the Internet Crime Complaint Center (IC3). This group is a partnership between the Federal Bureau of Investigation (FBI), the National White Collar Crime Center (NW3C), and the Bureau of Justice Assistance (BJA).


Important Notice

Call Federal Credit Union does NOT send emails or text messages that ask you to enter your personal information, account information or Visa Card information for any reason. DO NOT respond to any emails / text messages or click on any of the links within the messages.