About
At Call Federal Credit Union, we are devoted to making a positive impact on the lives of our members and community by providing practical financial solutions, exceptional service, and expert know-how.
Making a Difference Across Greater Richmond
Founded in 1962 by employees of Philip Morris, Call Federal Credit Union has grown into a financial partner serving more than 30,000 members throughout the Greater Richmond area.
As a member-owned, not-for-profit credit union, we’re committed to helping individuals, families, and businesses achieve lasting financial success while strengthening the communities we serve.
Our Values
Optimistic
We connect with and uplift one another, our members, and community. We take the time to listen, and we understand that each person needs to feel appreciated. We possess a genuine desire to help others and inspire hope.
Collaborative
We respect and cultivate an environment of teamwork, growth, and care. Our diverse team maintains a passionate focus on serving our members and community. We celebrate teamwork over individual heroes.
Authentic
We consistently deliver exceptional service because we are true to ourselves and reflect our credit union’s values. We are friendly and approachable – and our members feel the difference!
Innovative
We continuously pursue new ideas and technologies to provide financial products and services that meet the evolving needs of our members.
Financial Wellness for Our Members
Financial wellness is at the heart of our mission. That’s why we provide free financial education, personalized guidance, and practical resources to help members build confidence, improve their financial health, and make informed decisions throughout every stage of life.
Financial Wellness Programs
Build confidence with tools, education, and resources to help you budget, save, manage debt, and reach your financial goals.
Personalized Financial Coaching
Work one-on-one with a financial wellness coach for guidance on budgeting, credit, debt management, and planning for the future.
Financial Education Resources
Access helpful articles, guides, and tools to make smarter money decisions and strengthen your financial well-being.
Join Our Team and Make an Impact
Join a collaborative team that’s committed to serving our members and strengthening our community.
We offer opportunities for professional growth, competitive benefits, and a workplace culture built on integrity, innovation, and exceptional service.
Call FCU FAQs
Call Federal Credit Union was founded in 1962 by employees of Philip Morris. Today, we proudly serve more than 30,000 members throughout the Greater Richmond metropolitan area while remaining committed to our member-first philosophy.
Call Federal Credit Union serves members throughout the Greater Richmond, Virginia area with multiple branch locations, convenient ATM access, and digital banking services that allow you to manage your finances anytime, anywhere. Explore our locations here.
Membership is available to individuals who meet our eligibility requirements, including those who live, work, worship, volunteer, or attend school in eligible communities, as well as qualifying family members. Visit our membership page to learn more about eligibility.
Our mission is to make a positive impact on the lives of our members and community by providing practical financial solutions, exceptional service, and expert know-how. We are dedicated to helping our members achieve long-term financial wellness through education, personalized guidance, and trusted financial products.
As a member-owned, not-for-profit credit union, Call Federal exists to serve our members rather than shareholders. That means our focus is on providing competitive rates, personalized service, financial wellness programs, and investing back into the communities we serve.
We’re here to help!
Reach out to us today for more information about who we are and the purpose behind everything we do.