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Who is Call Federal?

Let’s get to know each other.

Helping grow our dynamic community

Founded in 1962 by Philip Morris employees, Call Federal Credit Union now serves over 30,000 members in the Greater Richmond metro area.

Our Mission Statement

At Call Federal Credit Union, we are devoted to making a positive impact on the lives of our members and community by providing practical financial solutions, exceptional service, and expert know-how.

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Quality Recommendations

Call Federal only recommends products and services that make sense and benefit our members.

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Exceptional Service

We’re proud to deliver exceptional service because we listen to, and care about, every member.

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Guidance

Our credit union helps members navigate opportunities to achieve financial wellness.

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Commitment to You

Our financial cooperative will never place growth ahead of member interests.

Our Values

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Optimistic

We connect with and uplift one another, our members, and community. We take the time to listen, and we understand that each person needs to feel appreciated. We possess a genuine desire to help others and inspire hope.

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Collaborative

We respect and cultivate an environment of teamwork, growth, and care. Our diverse team maintains a passionate focus on serving our members and community. We celebrate teamwork over individual heroes.

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Authentic

We consistently deliver exceptional service because we are true to ourselves and reflect our credit union’s values. We are friendly and approachable – and our members feel the difference!

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Innovative

We continuously pursue new ideas and technologies to provide financial products and services that meet the evolving needs of our members.

2024 State of the Credit Union

On April 20, 2024, we gathered together at Swift Creek Mill Theatre to share about the positive impact we had on the lives of our members and community.

Devoted to making a positive impact

on the lives of our members and community in 2024.

  • Contributing
    $105,000

    in donations and sponsorships to like-minded non-profit organizations.

  • Welcome
    1,305

    new members, including youth and businesses.

  • Volunteering
    310

    hours supporting non-profits that mean the most to our community.

We’re here to help!

Reach out to us today for more information on how we can start a relationship together.

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We would love to learn more about you. Please select the option that best describes your current relationship with us:

Questions?

Let’s Talk. Contact us today.

(Current Members: If you already have an account, simply login to your Online Banking and select “Open An Account” to get started.)

 

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