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How can I ensure my card’s fraud protection is working properly?
To make the most of Call Federal’s fraud protection services, follow these steps:
- Keep Your Contact Information Up-to-Date:
- Ensure we have your most current phone number and email address so we can reach you quickly if needed.
- Use the Mobile Banking App:
- Gain added control with features like turning your card on or off, setting up alerts, and monitoring recent charges to keep your account secure.
- Notify Us About Travel Plans:
- Let us know when and where you’re traveling to avoid any disruptions, such as your card being blocked due to unusual activity.
- Report Suspicious Activity:
- For disputes, whether fraud or non-fraud related, contact our cardholder assistance team at 866-643-1258.
By staying proactive and using these tools, you can ensure your card remains secure and protected against fraud.
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