How can I ensure my card’s fraud protection is working properly?

To make the most of Call Federal’s fraud protection services, follow these steps:

1. Keep Your Contact Information Up-to-Date:
   • Ensure we have your most current phone number and email address so we can reach you quickly if needed.
2. Use the Mobile Banking App:
   • Gain added control with features like turning your card on or off, setting up alerts, and monitoring recent charges to keep your account secure.
3. Notify Us About Travel Plans:
   • Let us know when and where you’re traveling to avoid any disruptions, such as your card being blocked due to unusual activity.
4. Report Suspicious Activity:
   • If you suspect any kind of fraud on your account, reach out to us immediately.
   • For disputes related to our Visa Credit Cards, whether fraud or non-fraud related, contact our cardholder assistance team at 866-643-1258.

By staying proactive and using these tools, you can ensure your card remains secure and protected against fraud.