What should I do if my debit or credit card is lost or stolen?

If your card is lost or stolen, take the following steps immediately:

1. Use Mobile Banking:
   • Log in to the Mobile Banking app to manage your card and turn it “off” for added security.
2. Visit a Branch:
   • Stop by your nearest Call Federal branch to have a new card printed instantly for your convenience.
3. Contact Cardholder Assistance (Visa Credit Cards only):
   • Call 1-866-643-1258 (domestic) or 1-571-325-3383 (international) for 24/7 support.

Taking these steps ensures your account is protected and you regain access to your funds as quickly as possible.