Will I need to set up my external accounts again?
Yes. As part of the upgrade, any external accounts you’ve linked for transfers will need to be added again in the new Digital Banking platform.
The good news is that you’ll be able to connect external accounts using Plaid, a secure and convenient service that helps verify and link accounts from thousands of financial institutions. In most cases, connecting your external accounts will be faster and easier than before.
Once you’ve registered and logged in, simply go to ‘Move Money’ and then ‘Manage Transfers’ to reconnect your accounts and resume making transfers.