Our Mission

“Building relationships that help people reach their goals
and improve their financial health.”

Call Federal Credit Union is a full-service financial co-op, providing passionately local banking by opening doors to our members’ financial health.

Founded in 1962 by employees of Philip Morris, the credit union now stands 30,000+ members strong and open to the entire Greater Richmond metro area. We take great pride in giving back to the diverse communities we serve. For the fifth year in a row, Call Federal was identified by Richmond Bizsense as one of the most generous companies in the area, with substantial gifts and community services provided to organizations including the Children’s Museum of Richmond, FEEDMORE/Central VA Food Bank, Junior Achievement of Richmond, Hunter Holmes McGuire Veterans Medical Center, KidsRunRVA, Richmond SPCA, and more.

Fulfilling our Promise

Officially unveiled at our 2017 Annual Meeting,  MONEY & BEYOND is our signature financial education program and the culmination of years of experience and research into how we can best help our members. Find out more about MONEY & BEYOND on our Financial Education page, discover for yourself the results of our ongoing research in our Financial Insights and visit our News & Events page for upcoming workshops.

Call Federal President & CEO Roger Ball discussed the importance of financial education at the 2017 Annual Meeting, excerpted here:

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Made in RVA

Call Federal has called the banks of the James River home for more than 50 years. Our employees live here, all decisions are made here. The money we make here stays here. We’re invested in this community, because it’s our community too. We look forward to sharing passionately local banking with our Richmond neighbors and families for decades to come.