Credit Card Management
A convenient way to access and manage your Call Federal Visa® Credit Card
Enjoy secure, on-the-go, account access with these great features.
We’ve upgraded our card management systems to ensure our members have convenient access to their accounts whether they’re at home or around the world.
Key Features
24/7 Balance Access
Check your account balance whenever and wherever is most convenient for you – 24 hours a day, 7 days a week.
Instantly lock or unlock your card
For added security, you can lock your card and just turn it on when you’re ready to make a purchase.
Set up purchase alerts
Keep fraudsters at bay by setting up purchase alerts, so you’ll know immediately if someone else is trying to use your card.
View transactions in real time
No worrying about where or not a purchase or payment has gone through.
Travel notices made easy
Avoid inadvertent interruptions in service by easily letting us know about travel plans ahead of time.
And more convenient services
It’s easy to activate new cards and so much more – all from the convenience your phone or computer.
Get Started Today
No Extra Registration
No New Credentials
Just Easy Access!
How to Access Card Management
It’s easy to login via the digital banking tools you already use!
Access via Online Banking
To get started, log in to your Online Banking Account and go to Manage Cards. Click “Switch or Add Card” and follow the prompts to add your Call Federal Credit Card.
Access via Mobile Banking
To get started, open your Call Federal app and tap Cards on the bottom of the menu bar. Then, click “Switch or Add Card” and follow the prompts to add your Call Federal Credit Card.
Need a little more information?
We’re here to help!
The new Credit Card Account Access Platform is available now! We encourage all cardholders to register before the current platform retires on Monday, August 4th.
Accordingly, the current platform will no longer be available as of that date.
You’re all set! No further action is needed. You can now access your statements and make payments plus take advantage of the additional features through the new platform.
There will be no changes to any scheduled one-time or recurring payments. They will continue as planned.
No problem! It’s easy to enroll in Online Banking here on the website. Once enrolled, you can download the Call Federal app to access Mobile Banking.
Need help? Stop by a branch or call us at 804.274.1200.
Yes. If you’re not enrolled in electronic statements, you’ll continue receiving paper statements as usual. However, we highly encourage all members to enroll in electronic statements and our digital banking – whether online or mobile- for a seamless experience and greater control of your account.
No, this service is free for all Call Federal credit card members.
Yes! You can instantly lock your card and report it lost or stolen through either Online or Mobile Banking.
No. This is a platform upgrade only—your card information will remain the same unless you request a replacement card.
Yes, you will be able to view and download past statements. Some historical data may be limited depending on when you register.
You can start the dispute process directly by calling 866.643.1258.
Yes. Your data is protected with the latest encryption and security protocols to ensure your information remains safe.
Not finding what you’re looking for? See all FAQs.
Have questions?
Call Federal is here to help. Reach out to us today for more information and expert guidance to meet your needs.