Work With Us
All the right products and convenient branches aren’t worth much without a dedicated, caring, knowledgeable team to help our members make sound decisions and lead financially healthy lives. If that mission rings true to you and you’re interested in a career in community banking, we’d love to talk to you. Check out our featured positions below and learn more about what it means to work at Call Federal.
Community Branch Manager
Success in our organization stems from having strong leaders filling the top role at each of our branch locations. Community Branch Managers promote a sales and service culture through coaching, guidance, and staff motivation to achieve individual and team goals. They’re responsible for running a tight ship, demonstrating product and process mastery, as well as serving as our representative in their community.
Member Solutions (Collections) Associate
Call Federal takes pride in our members-first approach to traditional “collections”. Associates on our Member Solutions team are responsible for getting to the bottom of past due accounts and finding ways to bring them current. Duties include making & receiving calls, researching account issues & potential resolutions, negotiating payments, designating accounts for legal action, accurate data entry, and others as assigned.
Member Service Consultant (Teller)
At Call Federal, our front-line staff are not just bank tellers; they’re trusted links between our members and their credit union. You’ll need a keen ear for sales opportunities and a passion for helping people, as our Member Service Consultants (MSCs) take each interaction as a chance to listen and discover areas where they can add value, recommending solutions that improve financial health and inspire loyalty in our members. MSCs are also expected to accurately perform transactions, provide all necessary information, and refer potential prospects to appropriate staff.
Member Service Consultant – Chester
Member Service Consultant – Henrico
Member Service Consultant (Mobile)
Community Development Coordinator
This role is responsible for elevating community engagement for the credit union. As part of our marketing team, the Community Development Coordinator will be responsible for educating current and prospective members about the organization’s products and services, networking and representing the credit union at community events, as well as overseeing our youth program and scholarships.
Call Federal is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
What is it like to work @ Call Federal?
Changing people’s financial lives changes everything around them.
– Stephanie Couldrey, Vice President of Lending
Employee Benefits @ Call Federal
We offer a rich, comprehensive benefits package which includes but is not limited to:
- Health, Dental, and Vision Insurance
- Short Term and Long Term Disability Insurance
- 401(k) Plan with Employer Match
- Paid Community Service Time
- Paid Time Off
- Birthday Holiday – yes, your birthday is a paid holiday!
In fairness to all applicants, we do not accept calls or respond to e-mail inquiries regarding the status of a particular application and/or resume. Candidates selected for further consideration will be contacted directly by Human Resources personnel. Your application and/or resume will be considered active for a maximum of ninety (90) calendar days. If you wish to be considered for employment after that time, you must reapply. A sound credit history and criminal background check are required for employment consideration.