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Featured Positions

Consumer Loan Processing & Servicing Supervisor

We’re looking for an experienced lending professional to help us accurately and efficiently prepare loan documents for our members. Attention to detail and the ability to communicate clearly, both verbally and in writing, are essential in this role, as you will perform quality control checks and handle servicing requests, while providing direction to our loan processing team and also assisting Consumer Lending Portfolio Manager on various projects.

Contact Center Director

Overseeing two highly-functioning, dynamic teams at the heart of our member experience, the Contact Center Director role is critical to our organization. Strong candidates for this position will have demonstrated success in orchestrating exceptional phone service, identifying trends in consumer feedback, as well as proven adaptability when it comes to technological advances and helping to communicate these changes to internal and external audiences.

Member Service Consultant (Teller)

At Call Federal, our front-line staff are not just bank tellers; they’re trusted links between our members and their credit union. You’ll need a keen ear for sales opportunities and a passion for helping people, as our Member Service Consultants (MSCs) take each interaction as a chance to listen and discover areas where they can add value, recommending solutions that improve financial health and inspire loyalty in our members. MSCs are also expected to accurately perform transactions, provide all necessary information, and refer potential prospects to appropriate staff.

Member Service Consultant – Chester

Member Service Consultant – Hanover

Member Service Consultant   (Mobile)

Financial Advocate – Team Lead

At Call Federal, our Financial Advocates demonstrate mastery over all of our products and services, strong dedication to improving our members’ financial health, while also sharing branch leadership responsibilities with their Community Branch Manager. Candidates for this role should be comfortable with in-person and over-the-phone selling, as well as coaching others in these techniques.

Call Federal is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.


What is it like to work @ Call Federal?

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Changing people’s financial lives changes everything around them.
– Stephanie Couldrey, Director of Lending


Employee Benefits @ Call Federal

We offer a rich, comprehensive benefits package which includes but is not limited to:

  • Health, Dental, and Vision Insurance
  • Short Term and Long Term Disability Insurance
  • 401(k) Plan with Employer Match
  • Paid Community Service Time
  • Paid Time Off
  • Birthday Holiday – yes, your birthday is a paid holiday!

Disclaimer:
In fairness to all applicants, we do not accept calls or respond to e-mail inquiries regarding the status of a particular application and/or resume. Candidates selected for further consideration will be contacted directly by Human Resources personnel. Your application and/or resume will be considered active for a maximum of ninety (90) calendar days. If you wish to be considered for employment after that time, you must reapply. A sound credit history and criminal background check are required for employment consideration.