Work With Us


Featured Positions

Compliance Director

The individual who fills this opening will become the go-to person when it comes to institutional risk management for our credit union, from branch security to fraud prevention and everything in-between. The right candidate will possess a strong legal mind as well as the excellent communication skills needed to manage relationships with service providers, auditors, and our internal compliance team.

Community Branch Manager

Success in our organization stems from having strong leaders filling the top role at each of our branch locations. Community Branch Managers promote a sales and service culture through coaching, guidance, and staff motivation to achieve individual and team goals. They’re responsible for running a tight ship, demonstrating product and process mastery, as well as serving as our representative in their community.

Member Service Consultant (Teller)

At Call Federal, our front-line staff are not just bank tellers; they’re trusted links between our members and their credit union. You’ll need a keen ear for sales opportunities and a passion for helping people, as our Member Service Consultants (MSCs) take each interaction as a chance to listen and discover areas where they can add value, recommending solutions that improve financial health and inspire loyalty in our members. MSCs are also expected to accurately perform transactions, provide all necessary information, and refer potential prospects to appropriate staff.

Member Service Consultant – Henrico

Member Service Consultant – Staples Mill

Member Service Consultant   (Mobile)

Financial Advocate – Team Lead

At Call Federal, our Financial Advocates demonstrate mastery over all of our products and services, strong dedication to improving our members’ financial health, while also sharing branch leadership responsibilities with their Community Branch Manager. Candidates for this role should be comfortable with in-person and over-the-phone selling, as well as coaching others in these techniques.

Call Federal is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.


What is it like to work @ Call Federal?

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Changing people’s financial lives changes everything around them.
– Stephanie Couldrey, Vice President of Lending


Employee Benefits @ Call Federal

We offer a rich, comprehensive benefits package which includes but is not limited to:

  • Health, Dental, and Vision Insurance
  • Short Term and Long Term Disability Insurance
  • 401(k) Plan with Employer Match
  • Paid Community Service Time
  • Paid Time Off
  • Birthday Holiday – yes, your birthday is a paid holiday!

Disclaimer:
In fairness to all applicants, we do not accept calls or respond to e-mail inquiries regarding the status of a particular application and/or resume. Candidates selected for further consideration will be contacted directly by Human Resources personnel. Your application and/or resume will be considered active for a maximum of ninety (90) calendar days. If you wish to be considered for employment after that time, you must reapply. A sound credit history and criminal background check are required for employment consideration.