Work With Us


Member Service Consultant (Teller)

At Call Federal, our front-line staff are not just bank tellers; they’re trusted links between our members and their credit union. You’ll need a keen ear for sales opportunities and a passion for helping people, as our Member Service Consultants (MSCs) take each interaction as a chance to listen and discover areas where they can add value, recommending solutions that improve financial health and inspire loyalty in our members. MSCs are also expected to accurately perform transactions, provide all necessary information, and refer potential prospects to appropriate staff.

Member Service Consultant – Staples Mill

Member Service Consultant – Henrico

Member Service Consultant – Richmond

Consumer Loan Processor 

We’re looking for an experienced lending professional to join our consumer lending team and help us accurately and efficiently prepare loan documents for our members. Your attention to detail and ability to communicate clearly both verbally and in writing will help us identify red flags or other inconsistencies within loan applications, as well as ensure our members have the best possible experience when engaging the credit union for their consumer loan needs.

Call Federal is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.


What is it like to work @ Call Federal?

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Changing people’s financial lives changes everything around them.
– Stephanie Couldrey, Director of Lending


Employee Benefits @ Call Federal

We offer a rich, comprehensive benefits package which includes but is not limited to:

  • Health, Dental, and Vision Insurance
  • Short Term and Long Term Disability Insurance
  • 401(k) Plan with Employer Match
  • Paid Community Service Time
  • Paid Time Off
  • Birthday Holiday – yes, your birthday is a paid holiday!

Disclaimer:
In fairness to all applicants, we do not accept calls or respond to e-mail inquiries regarding the status of a particular application and/or resume. Candidates selected for further consideration will be contacted directly by Human Resources personnel. Your application and/or resume will be considered active for a maximum of ninety (90) calendar days. If you wish to be considered for employment after that time, you must reapply. A sound credit history and criminal background check are required for employment consideration.