Work With Us

All the right products and convenient branches aren’t worth much without a dedicated, caring, knowledgeable team to help our members make sound decisions and lead financially healthy lives. If that mission rings true to you and you’re interested in a career in community banking, we’d love to talk to you. Check out our featured positions below and learn more about what it means to work at Call Federal.

Featured Positions

Team Lead/ Financial Advocate

At Call Federal, our Financial Advocates demonstrate mastery over all of our products and services, strong dedication to improving our members’ financial health, while also sharing branch leadership responsibilities with their Community Branch Manager. Candidates for this role should be comfortable with in-person and over-the-phone selling, as well as coaching others in these techniques.

Team Lead / Financial Advocate – Hancock Village

Team Lead / Financial Advocate – Hanover


Financial Advocate (Mobile)

The mobile Financial Advocate is a job that matters. In this role, you will be trained on all aspects of account opening, customer service, and sales; ultimately, your goal will be helping to build consistency in all of these areas across all locations. You will also be trained over time to assist with management duties. Mobile team members are flexible and prepared to work at any location, based on current staffing needs.

Member Service Consultants

At Call Federal, our front-line staff are not just bank tellers. They’re a warm greeting, a welcoming smile, and a trusted liaison between the member and their credit union. You’ll need a keen ear for sales opportunities and a passion for helping people, as our Member Service Consultants (MSCs) take each interaction as a chance to listen and discover areas where they can add value, recommending solutions that improve financial health and inspire loyalty in our members. MSCs are also expected to accurately perform transactions, provide all necessary information, and refer potential prospects to appropriate staff.

Member Service Consultant – Richmond

Member Service Consultant – Hancock Village

Call Federal is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

What is it like to work @ Call Federal?

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Changing people’s financial lives changes everything around them.
– Stephanie Couldrey, Director of Lending

Employee Benefits @ Call Federal

We offer a rich, comprehensive benefits package which includes but is not limited to:

  • Health, Dental, and Vision Insurance
  • Short Term and Long Term Disability Insurance
  • 401(k) Plan with Employer Match
  • Paid Community Service Time
  • Paid Time Off
  • Birthday Holiday – yes, your birthday is a paid holiday!

In fairness to all applicants, we do not accept calls or respond to e-mail inquiries regarding the status of a particular application and/or resume. Candidates selected for further consideration will be contacted directly by Human Resources personnel. Your application and/or resume will be considered active for a maximum of ninety (90) calendar days. If you wish to be considered for employment after that time, you must reapply. A sound credit history and criminal background check are required for employment consideration.