Preventing Identity Theft

Check out the ways identity thieves get your account information – spamming, spoofing and more. Be cautious when you are sharing financial information. Read More

Four indicators that you might be a possible victim of identity theft. Including getting calls from collection agencies or purchases showing up that you didn’t authorize. Read More

17 things you can do today to help prevent identity theft. Plus the phone numbers and websites you need to opt-out of mailings or check your credit report. Read More

What to do if you are a victim of identity theft. Read More


Report a scam

  • Begin by letting Call Federal know if you feel you have been exposed to a scam involving one of your CFCU accounts.
  • If you feel you have given or entered any information that you now suspect might be used fraudulently, please call us immediately at 804-274-1200 so we can block your accounts and help you as soon as possible.
  • Please use the form below to alert us to suspicious emails or ask questions about identity theft, scams or phishing attempts.
  • To report a scam to the authorities, contact the Internet Crime Complaint Center (IC3). This group is a partnership between the Federal Bureau of Investigation (FBI), the National White Collar Crime Center (NW3C), and the Bureau of Justice Assistance (BJA).

Important Notice

Call Federal Credit Union does NOT send emails or text messages that ask you to enter your personal information, account information or Visa Card information for any reason. DO NOT respond to any emails/text messages or click on any of the links within the messages.

Identity Theft Form