View All Locations

Call Federal – Staples Mill

6011 Staples Mill Rd, Richmond, VA 23228, USA
Phone: 804-274-1200    |    Fax: 804-729-9390

The Call Federal branch on Staples Mill Rd. (formerly RiverTrace Federal Credit Union) is located between Dumbarton Rd. and Hilliard Rd. This location is convenient to all residents of central Henrico County, including Libbie Mill, Midtown, Lakeside and Near West End. This location does not have an ATM.

Not Yet A Member? Get Started

Meet Our Staples Mill Branch Manager:

Staples Mill Branch Manager Kim NguyenKim Nguyen is the Community Branch Manager at our Staples Mill branch. She’s been with Call Federal for six years, working her way up from the teller line to the leadership role she holds today, while also serving as a Certified Credit Union Financial Counselor. Born and raised in Richmond, Kim is passionate about the strong sense of community within and around the credit union. Being able to experience life’s highs and lows with our members, to see them through complicated times, knowing we have the means and opportunity to make a positive impact is what Kim finds most rewarding about our work here at Call Federal.

When she’s not helping people build a stronger financial future, you’ll find Kim at home behind her crafts table. Or, you might find her out hiking on a nearby trail. An avid fan of the great outdoors, she hopes to one day visit each of our national state parks.

Financial Coaching

If you’d like to set up an appointment with a Call Federal Financial Counselor, please email us at [email protected] and provide the following information: first and last name, phone number and briefly describe your situation (Please DO NOT include any personal information or account numbers). A counselor will contact you within 48 hours to schedule your appointment at a time and location convenient for you.

Learn more.

Other Nearby Locations

3660 Mayland Ct, Henrico, VA 23233
Phone: 804-274-1200
6.7 Miles | 10 Minutes
Henrico Branch Details

6603 West Broad Street, Richmond, VA 23230
Phone: 804-274-1200
2.3 Miles | 6 Minutes
Altria Annex Branch Details


Monday - Thursday 9:00 a.m. - 5:00 p.m.
Friday 9:00 a.m. - 6:00 p.m.
Saturday Closed
Sunday Closed