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Call Federal – Richmond • CU Service Center Outlet

4605 Commerce Rd, Richmond, VA 23234
Phone: 804-274-1200    |    Fax: 804 274 1266

The Call Federal branch in South Richmond is located in the Commerce Road Industrial Area near Richmond’s Marine Terminal, just off exit 69 on I-95. Just down the street from Philip Morris, this location is also convenient to anyone working in downtown Richmond as well as Southside, and the communities of Manchester, Ampthill, & Bellwood.

Branch Manager: Trinette Bodrick

Trinette Bodrick is the Community Branch Manager at our Richmond/Main office on Commerce Road. She started with Call Federal as a teller in the spring of 1999 and has done just about everything since, from working in our call center to training as a Certified Credit Union Financial Counselor. Whether she’s helping members refinance a mortgage, pay off their debts, save for emergencies, or sometimes all of the above, the breadth and depth of her experience and commitment to our mission made her a perfect choice to take the reins at our flagship location.

Away from Call Federal, Trinette enjoys spending time with her family, whether at church, at the movies, on vacation, or simply enjoying a meal here in her hometown. When asked for a few words of wisdom, she shared a favorite quote, from Walt Disney: “All our dreams can come true; if we have the courage to pursue them.”

Customer service is paramount to the success of any business and with that said, please applaud Sabrina Mayo. She is the epitome of superb professionalism, energy and personality.  – Dr. T.D. Brown, Richmond

Products & Services

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In-Branch Member Benefits

  • Notary Service
  • Coin Machine (Commerce Road, Chesterfield, Hanover, and Henrico locations only)
  • Visa® Gift Cards

Financial Coaching
If you’d like to set up an appointment with a Call Federal Financial Counselor, please email us at [email protected] and provide the following information: first and last name, phone number and briefly describe your situation (Please DO NOT include any personal information or account numbers). A counselor will contact you within 48 hours to schedule your appointment at a time and location convenient for you. Learn more.


Branch Drive-Thru
Monday - Thursday 9:00 a.m. - 5:00 p.m. 9:00 a.m. - 5:00 p.m.
Friday 9:00 a.m. - 6:00 p.m. 9:00 a.m. - 6:00 p.m.
Saturday Closed Closed
Sunday Closed Closed