
Hancock Village Branch
7217 Hancock Village Drive
Chesterfield, VA 23832
Located in Chesterfield, Virginia near the communities of Birkdale, Ashbrook, Woodlake, Hampton Park and Magnolia Green. This location is convenient to all residents of western Chesterfield County, including Moseley, Cosby, and Bailey Bridge, with accessibility from Rt-288 and Hull Street Road.
Branch Hours
Monday – Thursday:
9:00am – 5:00pm
Friday: 9:00am – 6:00pm
Saturday: Closed
Sunday: Closed
View ClosuresContact
Phone: 804-274-1200
Fax: 804-639-5200
Services
- Walk-Up ATM
- Accessible: Handicap Parking & Ramps
- Open an Account
- Apply for a Loan
- Instant Issue Debit Card
- Business Services
- Notary
- Medallion/Signature Guarantee
- Cash Transactions
- Visa Gift Cards Available for Purchase
- Appointments Available with a Call Federal Financial Wellness Coach
- Appointment Available with an Investment & Retirement Advisor
Team
Get to know our Hancock Village Branch Manager.
-
Jamar Palmer
Branch ManagerI began my banking journey in 2008, and from the very start, I knew this path was about more than just transactions—it was about people. Over the years, I’ve learned that true banking is about trust, connection, and empowering others.
At Call Federal, we’re here for our members in every sense. Every decision we make keeps their needs and dreams in mind. Our mission goes beyond providing services; we’re dedicated to helping members achieve financial independence and security. It’s about creating a relationship where they feel valued, supported, and confident that they have a financial institution they can truly trust. This commitment drives me every day, and I’m proud to be part of a team that makes a real difference in people’s lives.
Financial Wellness Coaching
Our Financial Wellness Coaches are here to provide personalized guidance to help you achieve your financial goals. Whether you’re creating a budget, saving for a major purchase, managing debt, or planning for the future, our coaches offer expert advice designed just for you.
Schedule an appointment at the branch most convenient for you. Let us support you on your journey toward financial confidence and lasting peace of mind.

What our members love about us…
Dawn D.The staff is amazing, always ready to help. Very friendly and professional. I have always had a wonderful experience each and every time I go into that branch. Thank you for making my banking experience delightful.
CALL FEDERAL HOLIDAY SCHEDULE
Our Contact Center & Locations are closed on the following holidays. You can access your accounts with our Digital Banking services during this time.
2025
Wednesday, January 1 — New Year’s Day
Monday, January 20 — Martin Luther King, Jr. Day
Monday, February 17 — President’s Day
Monday, May 26 — Memorial Day
Thursday, June 19 — Juneteenth National Independence Day
Friday, July 4 — Independence Day
Monday, September 1 — Labor Day
Monday, October 13 — Indigenous People’s Day
Tuesday, November 11 — Veterans Day
Thursday, November 27 — Thanksgiving Day
Wednesday, December 24 — Close at 1pm
Thursday, December 25 — Christmas Day
Wednesday, December 31 — Close at 1pm
Thursday, January 1 (2026) — New Year’s Day
Start a relationship with Call Federal Credit Union today
Experience what it means to be part of a credit union that focuses on you and your financial wellbeing.