Hancock Village Branch - Exterior

Hancock Village Branch

7217 Hancock Village Drive
Chesterfield, VA 23832

Located in Chesterfield, Virginia near the communities of Birkdale, Ashbrook, Woodlake, Hampton Park and Magnolia Green. This location is convenient to all residents of western Chesterfield County, including Moseley, Cosby, and Bailey Bridge, with accessibility from Rt-288 and Hull Street Road.

Branch Hours

Monday – Thursday:
9:00am – 5:00pm

Friday: 9:00am – 6:00pm

Saturday: Closed

Sunday: Closed

View Closures

Contact

Phone: 804-274-1200

Fax: 804-639-5200

Services

  • Walk-Up ATM
  • Accessible: Handicap Parking & Ramps
  • Open an Account
  • Apply for a Loan
  • Instant Issue Debit Card
  • Business Services
  • Notary
  • Medallion/Signature Guarantee
  • Cash Transactions
  • Visa Gift Cards Available for Purchase
  • Appointments Available with a Call Federal Financial Wellness Coach
  • Appointment Available with an Investment & Retirement Advisor

Team

Get to know our Hancock Village Branch Manager.

  • Jamar Palmer Chesterfield Branch Manager

    Jamar Palmer

    Branch Manager

    I began my banking journey in 2008, and from the very start, I knew this path was about more than just transactions—it was about people. Over the years, I’ve learned that true banking is about trust, connection, and empowering others.

    At Call Federal, we’re here for our members in every sense. Every decision we make keeps their needs and dreams in mind. Our mission goes beyond providing services; we’re dedicated to helping members achieve financial independence and security. It’s about creating a relationship where they feel valued, supported, and confident that they have a financial institution they can truly trust. This commitment drives me every day, and I’m proud to be part of a team that makes a real difference in people’s lives.

Financial Wellness Coaching

Our Financial Wellness Coaches are here to provide personalized guidance to help you achieve your financial goals. Whether you’re creating a budget, saving for a major purchase, managing debt, or planning for the future, our coaches offer expert advice designed just for you.

Schedule an appointment at the branch most convenient for you. Let us support you on your journey toward financial confidence and lasting peace of mind.

Learn More
Wellness Coaching

What our members love about us…

The staff is amazing, always ready to help. Very friendly and professional. I have always had a wonderful experience each and every time I go into that branch. Thank you for making my banking experience delightful.

Dawn D.

CALL FEDERAL HOLIDAY SCHEDULE

Our Contact Center & Locations are closed on the following holidays. You can access your accounts with our Digital Banking services during this time.

2025

Wednesday, January 1 — New Year’s Day

Monday, January 20 — Martin Luther King, Jr. Day

Monday, February 17 — President’s Day

Monday, May 26 — Memorial Day

Thursday, June 19 — Juneteenth National Independence Day

Friday, July 4 — Independence Day

Monday, September 1 — Labor Day

Monday, October 13 — Indigenous People’s Day

Tuesday, November 11 — Veterans Day

Thursday, November 27 — Thanksgiving Day

Wednesday, December 24 — Close at 1pm

Thursday, December 25 — Christmas Day

Wednesday, December 31 — Close at 1pm

Thursday, January 1 (2026) — New Year’s Day

Start a relationship with Call Federal Credit Union today

Experience what it means to be part of a credit union that focuses on you and your financial wellbeing.

Schedule A Time That Works
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We would love to learn more about you. Please select the option that best describes your current relationship with us:

Questions?

Let’s Talk. Contact us today.

(Current Members: If you already have an account, simply login to your Online Banking and select “Open An Account” to get started.)