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Notice

Online & Mobile Banking Registration

As part of our System Upgrade, all members must complete three steps to access our new Digital Banking platform launched on Monday, August 3rd:

  1. Register for Digital Banking using your account information.
  2. Create a new username and password.
  3. Login to your account from online banking or the mobile app.

You only need to register once from either online banking or mobile banking. And your new login can be used for either platform.

For Mobile Banking, please download our new app with the black background before registering or logging in.

  • Apple users: Your existing Call Federal app should update automatically.
  • Android users: Download the new Call Federal app from the Google Play Store.

For more details, including video walk-throughs and step-by-step instructions, check out either of these pages:
System Upgrade Details
OR
Digital Banking page

 

Need Assistance?

Our team is here to help!

  • Call us Monday thru Friday, 8:00 am to 5pm ET at 804.274.1200 and select option 8.
  • Submit a secure Contact Us Form, and a team member will respond within 1 business day.
  • Visit any Call Federal location for in-person assistance.

Thank you for your patience and support as we enhance your digital banking experience!