Meet the Team

Brooke Miller

804-274-1200 (choose option 6)

[email protected]

NMLS# 411226

If you ask Brooke Miller about her foureen years as a mortgage specialist, she’ll tell you the best part of her job is helping members through the biggest purchase most will make in their lives, guiding them through the process and ensuring they’ve got the right loan for their situation and perfect fit for their family. After all, Call Federal is a family affair for Brooke. A Chesterfield native, she’s been with the credit union since 2002, following in the footsteps of an aunt who retired from Call Federal and her father, who retired from Phillip Morris. When she’s not helping members with their mortgages, Brooke is a cheer mom, following her daughter all around the region from one competition to the next.

Ashley Bush

804-274-1200 (choose option 6)

[email protected]

NMLS# 1284301

When it comes to closing mortgage loans, Ashley Bush has the recipe for success. Whether you’re purchasing your first home or refinancing to save money, she will serve up the right products to fit your goals and financial needs. An avid home cook & food connoisseur, Ashley’s attention to detail in the kitchen is matched by her efficiency and accuracy with the mortgage process. It is a treat for us to have Ashley, her passion for helping others, and her expertise in all things home buying as a part of the Call Federal team.

Jean Mathes

804-274-1200 (choose option 6)

[email protected]

NMLS# 1746163

Jean Mathes may have left the classroom for a career in community banking, but a passion for helping people grow and succeed still drives her. After helping to lead our Hancock Village branch for the past few years, Jean brings her strong work ethic and commitment to service to the Mortgage department, where her enthusiasm, empathy, and patience are a tremendous asset to our members as well as her teammates. Away from the office, this Long Island transplant enjoys all facets of our community, from sporting events with her family, to shopping and spending time with her friends. Just as easily as Richmond has become her home, Jean strives to make each of our mortgage-seeking members feel right at home, too.

Kate Treadway

804-274-1200 (choose option 6)

[email protected]

While Kate Treadway is relatively new to Call Federal, you wouldn’t know it to see her interact and engage with our credit union family. She brings seven years of banking experience and a strong attention to detail to our mortgage team. When she’s not making sure a member’s mortgage process stays on track, Kate is always on the move. A California native, she loves to travel and explore the great outdoors, whether by land or by sea. She’s an avid hiker, always seeking new trails, but loves being on the water, too. These activities undoubtedly fuel Kate’s powerfully positive attitude; we have no doubts that our members will love working with her as much as we do.

Questions for our Mortgage Team