Online & Mobile Banking Unavailable
As part of our System Upgrade, Online Banking and Mobile Banking are temporarily unavailable through Monday, August 3.
During this time, members cannot log in to view or manage their accounts through Online Banking or the Mobile App.
Other Digital Services Currently Unavailable
Bill Pay, Zelle, and MessagePay are also unavailable. Previously scheduled and recurring Bill Pay and Zelle payments will continue to process as planned, but members cannot view, schedule, edit, or cancel activity during the interruption.
MessagePay will be replaced by REPAY, our new online loan payment solution, beginning August 4.
Services That Remain Available
- Debit and credit cards for everyday purchases
- Call Federal and non-Call Federal ATMs
- Direct deposits, payroll deposits, and other scheduled electronic transactions
Call Federal branches will remain open until 6:00 p.m. Friday, July 31, and our Contact Center will remain available until 5:00 p.m.
What to Expect August 4
Beginning Tuesday, August 4, members can register for our upgraded digital banking experience. Once registered, you can use the same new username and password for both Online Banking and the Mobile App.
- Apple users: Your existing Call Federal app should update automatically.
- Android users: Download the new Call Federal app beginning August 4.
Review Complete System Upgrade Details
Thank you for your patience as we prepare to bring you an improved digital banking experience.