Important: Some recurring Bill Pay payment schedules were canceled due to an issue with our Bill Pay provider. Saved payees were not affected. Please review your Bill Pay settings. If you have a payment due within the next 10 days, confirm it is scheduled or submit it as a one-time payment. ... Read more
Branch Closures
All Call Federal locations will be CLOSED on Monday, September 7th to celebrate Labor Day. Access your accounts anytime with our digital banking tools.... Read more
Fraud Alert
Pause & Protect: Call Federal will never call, email, or text you to request your password, PIN, verification code, or Digital Banking login information. If you receive a suspicious call, email, or text, do not respond. Instead, contact us directly at 804.274.1200. ... Read more
Branch Closures
As part of our System Upgrade, Call Federal branches, Contact Center services, and Shared Branching are temporarily unavailable Saturday, August 1 through Monday, August 3. Call Federal debit and credit cards remain available for purchases and transactions, and previously scheduled payments and deposits will continue to process as expected. ... Read more
Notice
Important Digital Banking Update: If you’re using our new Online Banking or Mobile Banking platforms, launched on Monday, August 3, you must REGISTER first, then create a new username and password before logging in for the first time. You only need to register once, and your new login credentials can be used for both Online Banking and Mobile Banking. ... Read more
Outage Alert
REMINDER: Bill Pay, Zelle, and MessagePay are unavailable Monday, July 27 at 8:00 am ET through Monday, August 3 due to our system upgrade. Scheduled and recurring payments will process as planned during this temporary interruption. ... Read more
Branch Closures
All Call Federal locations will be CLOSED on Saturday, June 27th to accommodate Staff Training. Access your accounts anytime with our digital banking tools.... Read more
Weather Alert
All locations will CLOSE at 5pm on Friday, February 6th, due to the snow & icy conditions. Access your accounts anytime using our Digital Banking services. Stay safe! ... Read more
Weather Alert
For your safety, all Call Federal Credit Union branches will be operating on a delay from 11 AM to 3 PM Wednesday, January 28, due to the icy conditions from the winter storm in our area. ... Read more
Outage Alert
The Drive-Thru & ATM at our Commerce Road branch is CLOSED for repairs. Visit the lobby during regular business hours or check our locations page for the nearest ATM/branch to you.
Download Our Mobile Banking App Convenience in the palm of your hand
If you ask me, there are only two things in life that don’t need improvement: my mother’s stuffed cabbage and fireball candy. Everything else can always be better. At Call Federal, we’re passionate and committed to serving our members, but even robust organizations can always be stronger. People always ask me about the future. They want to know how we’ll … Continue reading →
Whether we’re talking about sports, your co-workers, or our member community, strong teams are built on relationships. With strong relationships, you establish trust. And when you build trust, you can go anywhere. At Call Federal, we’re going places. Our members are going places. And it’s all rooted in that foundation of relationships and trust. We owe my predecessor, Roger Ball, … Continue reading →
Dedication to financial health didn’t come with the job when I joined the accounting department at Call Federal. It wasn’t a revelation that dawned on me during my time as Vice President of Operations or Chief Financial Officer. Fortunately, I discovered the importance of financial smarts as a kid. And it was more than just having some money in my … Continue reading →
As a Business Intelligence Analyst at Call Federal, it’s my job to pore through transaction data and identify activities and processes that can be streamlined to save money for the credit union and its members. Last week, I had the opportunity to join my colleagues from credit unions across the state as we met with legislators to remind them of the valuable … Continue reading →
The thought of living on what’s left after paying your bills should be modified to living on what’s left after paying yourself and your bills. It’s a matter of investing in your financial security. Making sure a portion of each paycheck goes into your savings account is a wise choice you’ll appreciate in the future. Credit unions are among the … Continue reading →
Credit unions exist because at the root of human motivation, people like to feel they are caring for themselves, rather than at the mercy of powers beyond their control. The credit union movement began in Germany during the mid-1800s, following a devastating potato famine that left many farmers and families literally starving to death. The industrial revolution was beginning, with … Continue reading →
In this series, each month we give our staff a question or prompt and then publish their responses here. We’re calling it “Ask Call Federal”. We thought a perfect place to start would be collecting and sharing a few stories about our staff and their experiences with credit unions prior to joining the team at Call Federal. We were touched … Continue reading →
Many times over the years, people have asked me, “How can I be more financially successful?” Each of us has a different understanding of what financial success is. When I was younger, I believed that simply being older allowed for a comfortable bank account, but now I know that having a plan for your money is essential to financial well-being. … Continue reading →