News

Brewing More Than Coffee with Coalescence

Call Federal Celebrates Grand Opening of Coalescence Coffee Company On Friday, August 1st, Call Federal Credit Union joined community leaders, small business champions, and Richmond neighbors in celebrating the grand opening and ribbon cutting of Coalescence Coffee Company — a vibrant café rooted in culture, community, and entrepreneurship. As a Premier Financial Sponsor and Exclusive Naming Partner, we are proud … Continue reading

Call Federal Launches 2025 “Your Best Call” Brand Campaign

Have You Seen Us on TV or Heard Us on the Radio? Learn More About Our “Your Best Call” Campaign This summer, Call Federal Credit Union proudly launched our Your Best Call brand awareness campaign designed to highlight everything that makes our credit union the smart, reliable, and people-first choice for your financial journey. The campaign debuted last month and … Continue reading

Call Federal is Proud to Sponsor the 2025 MIKEY Awards

Call Federal’s Sherita Hayes and radio host Mike King recently stopped by CBS6 “Virginia This Morning” show to discuss the 2025 MIKEY Awards, an incredible event that celebrates purpose-driven businesses making a real difference right here in the Greater Richmond community. At Call Federal Credit Union, our mission is to support local entrepreneurs and help our community thrive. Partnering with … Continue reading

Call Federal Credit Union Announces New Headquarters in Innsbrook

Call Federal Credit Union is proud to announce plans for its new headquarters, opening later this year in the Innsbrook Corporate Center. This relocation marks a significant milestone in the credit union’s ongoing growth and its long-standing dedication to making a positive impact on the lives of its members, employees, and the communities it serves. While the new headquarters will … Continue reading

2025 Annual Meeting Highlights Growth and Community Impact

Call Federal Credit Union welcomed members, staff, and community partners to its 2025 Annual Meeting on Saturday, April 26, at the Dewey Gottwald Center at the Science Museum of Virginia. The event celebrated a year of innovation, service, and connection—while outlining a forward-looking vision grounded in the credit union’s mission and values. President & CEO John West delivered a keynote … Continue reading

Call Federal recognized as regional Top Workplace by Richmond Times-Dispatch

Call Federal Credit Union has been named a Top Workplaces 2025 winner by the Richmond Times-Dispatch. This recognition is based entirely on employee feedback collected through a confidential survey administered by Energage, LLC, an employee engagement technology partner. The survey measures key aspects of workplace culture—such as feeling respected and supported, being empowered to grow, and having the tools to … Continue reading

Call Federal Receives Wreath Award for Supporting Chesterfield & Colonial Heights’ Christmas Mother Program

At Call Federal Credit Union, we believe in service that goes beyond banking—and this past holiday season, that belief was recognized in a meaningful way. We’re honored to share that we received the Wreath Award from the Chesterfield-Colonial Heights (CCH) Christmas Mother Program for our contributions during the 2024 holiday season. This award is presented annually to individuals, businesses, and … Continue reading

Call Federal Honored with Distinguished MemberXP™ ‘Best of the Best’ Award

Call Federal is honored to announce that it has been recognized as a recipient of the prestigious 2025 Best of the Best award, presented by MemberXP, a leading customer experience program offered through CUSG. This notable accolade celebrates credit unions that are committed to delivering exceptional service and member experiences. “This award is a testament to our unwavering commitment to … Continue reading

Call Federal Honored with Dora Maxwell Community Service Award

Call Federal Credit Union is thrilled to announce that it has earned 2nd place for the prestigious Dora Maxwell Social Responsibility Community Service Award. This honor, which this year recognized credit unions in the state of Virginia, celebrates organizations that make a meaningful impact in their communities. Call Federal couldn’t be prouder of the efforts that have earned this recognition. … Continue reading