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Call Federal will never contact you to ask for your account number, password, secure access code, or login information. If you receive a suspicious message or call, please contact us directly at 804.274.1200 before taking action.

Yes. Fraud monitoring for debit and credit cards will continue during the upgrade.

Members may continue using available ATMs for cash withdrawals during the upgrade.

Yes. Debit and credit cards will remain available for everyday purchases and ATM withdrawals while branches and digital banking are temporarily unavailable.