Archives

Will my direct deposit be affected by the system upgrade?

No. Direct deposits will continue to be processed as normal during the system upgrade. If you receive a payroll, Social Security, pension, or other recurring direct deposit, you can expect it to be deposited according to its normal schedule from Friday, July 31 through Monday, August 3. There is no action required on your part, and no delays are expected. … Continue reading →

What happens to Zelle?

Zelle will be unavailable from Monday, July 27 at 8:00 a.m. ET through Monday, August 3 while we upgrade our digital banking experience. Any Zelle transactions that are already scheduled during this period will be processed as planned. To ensure your payments are sent on time, please set up any new payments before 8:00 a.m. ET on Monday, July 27. … Continue reading →

What happens to MessagePay?

MessagePay will no longer be available after Monday, July 27 at 8:00 am ET. Beginning Tuesday, August 4, REPAY will be introduced as our new online loan payment solution.

What happens to Bill Pay?

Bill Pay will be unavailable beginning Monday, July 27 at 8:00 a.m. ET through Monday, August 3 as part of our system upgrade. During this time, you will not be able to view, schedule, edit, or cancel payments. However, any payments scheduled before the outage period, including recurring payments, will continue to be processed as scheduled. Beginning Tuesday, August 4, … Continue reading →