At Call Federal, we’re declaring May is Member Information Update Month. Is that an official holiday? Not exactly. Did we make it up because keeping your contact information current is a simple habit that can help protect your financial life? Absolutely.
Think of it like a quick account checkup. Your address, phone number, and email help us keep you informed, verify your identity, and reach you quickly if something important comes up. It only takes a few minutes, but it can make a big difference when it comes to keeping your Call Federal account safe and connected.
Take a minute to review:
- Your mailing address
- Your email address
- Your mobile phone number
- Your home phone number, if applicable
- Any outdated or duplicate contact details
Help Us Reach You Quickly If Something Looks Off
Fraudsters and scammers are always looking for new ways to access personal and financial information. While we work hard to protect your accounts, accurate contact information helps us act quickly when we need to verify activity or alert you to something suspicious.
If there is a question about a transaction, a potential fraud concern, or another time-sensitive account matter, having your current phone number and email address gives us a better chance of reaching you when it matters most.
Make It Easier To Verify Your Identity
Keeping your information up to date also helps us protect your account when you contact us. Whether you call our Contact Center or visit a branch, your contact details may be used as part of the process to confirm your identity and make sure we are assisting the right person.
That extra layer of protection helps keep your account secure while allowing our team to provide the service and support you expect from Call Federal.
Stay Connected To Important Account Information
Missing a newsletter may not feel urgent, but some credit union communications are much more important. Accurate contact information helps make sure you receive account notices, fraud alerts, service updates, branch information, and other messages that may affect how you manage your money.
When we have the right information on file, we can do a better job keeping you in the loop and helping you avoid missed updates or unnecessary confusion.
Take A Minute To Check Your Info
Keeping your information current is one of the easiest ways to support your own account security. If it has been a while since you reviewed your contact details, now is a great time to check in.
You can update your information by logging in to Online Banking, calling us at 804.274.1200, or visiting your local branch.
Member Information Update Month may be made up, but the habit is real. A quick review today can help us serve you better tomorrow.