John West">

Author: John West

How We Protect Our Members

Whether you get your news from television or the internet, it seems like there are thieves and fraudsters lurking around every corner. Serving our members and keeping their personal and financial data secure is our top priority and, as we embark on another Safe & Secure September, I thought I would highlight some of the new methods and tools we’ve … Continue reading

It’s A People Business

If you ask me, there are only two things in life that don’t need improvement: my mother’s stuffed cabbage and fireball candy. Everything else can always be better. At Call Federal, we’re passionate and committed to serving our members, but even robust organizations can always be stronger. People always ask me about the future. They want to know how we’ll … Continue reading

Strong Teams Are About Relationships

Whether we’re talking about sports, your co-workers, or our member community, strong teams are built on relationships. With strong relationships, you establish trust. And when you build trust, you can go anywhere. At Call Federal, we’re going places. Our members are going places. And it’s all rooted in that foundation of relationships and trust. We owe my predecessor, Roger Ball, … Continue reading

Live The Life You Want To Live (What Financial Health Means To Me)

Dedication to financial health didn’t come with the job when I joined the accounting department at Call Federal. It wasn’t a revelation that dawned on me during my time as Vice President of Operations or Chief Financial Officer. Fortunately, I discovered the importance of financial smarts as a kid. And it was more than just having some money in my … Continue reading