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How do I access my Visa Platinum Reward Credit Card points?

Accessing your rewards is quick and easy: Log in to Online Banking. On the Accounts Page, find the Services box and click “REWARDS for Platinum Cardholders.” For first-time users, select “Not registered? Sign up now” and follow the prompts. Use the last six digits of your credit card (not your member number) for the account number. Create a username, enter … Continue reading

How can I ensure my card’s fraud protection is working properly?

To make the most of Call Federal’s fraud protection services, follow these steps: Keep Your Contact Information Up-to-Date: Ensure we have your most current phone number and email address so we can reach you quickly if needed. Use the Mobile Banking App: Gain added control with features like turning your card on or off, setting up alerts, and monitoring recent … Continue reading