Yes. As part of the upgrade, any external accounts you’ve linked for transfers will need to be added again in the new Digital Banking platform. The good news is that you’ll be able to connect external accounts using Plaid, a secure and convenient service that helps verify and link accounts from thousands of financial institutions. In most cases, connecting your … Continue reading
Yes. As part of the upgrade, your existing account alerts will not transfer to the new Digital Banking platform, so you will need to set them up again after you register and login. The good news is that our new Digital Banking experience offers more alert options and greater customization, giving you more control over how and when you receive … Continue reading
You can register for our new Digital Banking platform using either your computer or the mobile app. Register on Your Computer Visit callfederal.org. Click Login in the upper-right corner. Select Register. Follow the verification steps to create your new login credentials. Register Using the Mobile App We’re introducing an upgraded mobile banking experience with a new app icon. iPhone users: If automatic app updates are … Continue reading
Yes! As a new feature of our Digital Banking platform, any Call Federal accounts on which you are listed as a joint owner will automatically appear on your dashboard after you log in. This makes it easier to view and manage all of your eligible Call Federal accounts in one convenient place, without needing separate logins or additional setup.
When Digital Banking becomes available, the primary account owner will need to complete a one-time registration process. To verify your identity, you will need: Your Call Federal account number or Call Federal debit card number The last four (4) digits of your Social Security number Your date of birth Once your identity has been verified, you will be prompted to … Continue reading
Yes. QuickBooks® and Quicken® access will be available again beginning Tuesday, August 4, but members who use these tools will need to deactivate and reactivate their connection after the system upgrade. QuickBooks® and Quicken® will be available until Friday, July 31 at 8:00 am ET, then temporarily unavailable during the upgrade weekend. Conversion instructions will be provided to help members … Continue reading
Account Alerts and Card Controls will be temporarily unavailable during the transition and will be available in the upgraded digital banking experience beginning Tuesday, August 4.
Yes. To access our new Digital Banking platform for the first time, you will need to visit callfederal.org, click Login in the upper-right corner of the page, and then select Register to complete your enrollment. If you previously bookmarked the Online Banking login page, that bookmark will no longer work after the upgrade. Once you have successfully registered and logged … Continue reading
Yes! Android users should download the new app from the Google Play store. Apple users should expect an automatic app update. After the upgrade, members will need to re-register before logging in.
Yes. Beginning Tuesday, August 4, members will need to Register to access the upgraded Digital Banking experience, whether they prefer using their computer or our Mobile App. Additional instructions will be provided to help you complete the process.
