Will my scheduled payments change when the access platform changes over?
There will be no changes to any scheduled one-time or recurring payments. They will continue as planned.
Archives
I’ve already registered my Call Federal Visa Credit Card in Online/Mobile Banking. Does this change affect me?
You’re all set! No further action is needed. You can now access your statements and make payments plus take advantage of the additional features through the new platform.
When will the new Credit Card Account Access platform be available?
The new Credit Card Account Access Platform is available now! We encourage all cardholders to register before the current platform retires on Monday, August 4th. Accordingly, the current platform will no longer be available as of that date.
What kind of fees are there with a Call Federal Credit Union credit card?
At Call Federal Credit Union, we prioritize our members by minimizing fees associated with our Visa credit cards: No Application Fee: Apply for your credit card without any upfront costs. No Balance Transfer Fees: Transfer balances from other credit cards without incurring additional charges. No Annual Fees: Enjoy the benefits of your Visa Platinum Rewards or Visa Platinum Credit Card … Continue reading
How long will it take to get my credit card?
Once approved, you can receive your card in two ways: Instant Issuance: Pick it up at your preferred branch. Mail Delivery: Your card will arrive within 7–10 business days. Contact us to choose your delivery method and get your card quickly!
Do I need to be a member to apply for a Call Federal Visa credit card?
Yes, to open a Visa credit card with Call Federal, you must first become a member (banks call you a customer) by opening a savings account. Membership is available to individuals who live, work, worship, or attend school in the Richmond metropolitan statistical area. By joining, you gain access to our competitive rates, lower fees, and a range of financial … Continue reading
How do I access my Visa Platinum Reward Credit Card points?
Accessing your rewards is quick and easy: Log in to Online Banking. On the Accounts Page, find the Services box and click “REWARDS for Platinum Cardholders.” For first-time users, select “Not registered? Sign up now” and follow the prompts. Use the last six digits of your credit card (not your member number) for the account number. Create a username, enter … Continue reading
How can I access basic information about my credit card?
You can easily access your credit card information in the following ways: Online or Mobile Banking: Manage your account with 24/7 access through our Online Banking platform or Mobile Banking app. By Phone: Contact our dedicated support team anytime at 1-866-643-1258 for assistance. These options ensure you have quick and convenient access to your credit card details whenever you need … Continue reading
How can I enroll in the Identity Theft Protection Program, and what are the requirements?
To enroll in ID Navigator Powered by NortonLifeLock, follow these steps: Verify Eligibility: Visit cardbenefitidprotect.com and enter your Visa card number to confirm eligibility.Complete Enrollment: After verification, you’ll be redirected to NortonLifeLock’s enrollment page. Provide the following information: First and last name Social Security number Date of birth Address Phone number Email address LifeLock For more information about NortonLifeLock and … Continue reading
Can I transfer balances from my other credit cards?
Yes, you can transfer balances to any of our Visa credit cards, except the Visa Platinum Secured card. Best of all, there’s no balance transfer fee! Move your balances to our low-rate card and start saving. Contact us today to get started!