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What kind of fees are there with a Call Federal Credit Union credit card?

At Call Federal Credit Union, we prioritize our members by minimizing fees associated with our Visa credit cards: No Application Fee: Apply for your credit card without any upfront costs. No Balance Transfer Fees: Transfer balances from other credit cards without incurring additional charges. No Annual Fees: Enjoy the benefits of your Visa Platinum Rewards or Visa Platinum Credit Card … Continue reading

Can I transfer balances from my other credit cards?

Yes, you can transfer balances to any of our Visa credit cards, except the Visa Platinum Secured card. Best of all, there’s no balance transfer fee! Move your balances to our low-rate card and start saving. Contact us today to get started!

What are the benefits of a Call Federal credit card?

At Call Federal, our mission is to serve our members, not outside stockholders. This member-first approach allows us to offer competitive rates and fewer fees to our members in the Greater Richmond metro area. Here’s why a Call Federal Visa Credit Card is a smart choice: Variety of Options: Choose from credit cards tailored to your needs, whether you’re a … Continue reading

What should I do if my debit or credit card is lost or stolen?

If your card is lost or stolen, take the following steps immediately: Use Mobile Banking: Log in to the Mobile Banking app to manage your card and turn it “off” for added security. Visit a Branch: Stop by your nearest Call Federal branch to have a new card printed instantly for your convenience. Contact Cardholder Assistance (Visa Credit Cards only): … Continue reading

How can I ensure my card’s fraud protection is working properly?

To make the most of Call Federal’s fraud protection services, follow these steps: Keep Your Contact Information Up-to-Date: Ensure we have your most current phone number and email address so we can reach you quickly if needed. Use the Mobile Banking App: Gain added control with features like turning your card on or off, setting up alerts, and monitoring recent … Continue reading

Is this new platform secure?

Yes. Your data is protected with the latest encryption and security protocols to ensure your information remains safe.