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What kind of fees are there with a Call Federal Credit Union credit card?

At Call Federal Credit Union, we prioritize our members by minimizing fees associated with our Visa credit cards: No Application Fee: Apply for your credit card without any upfront costs. No Balance Transfer Fees: Transfer balances from other credit cards without incurring additional charges. No Annual Fees: Enjoy the benefits of your Visa Platinum Rewards or Visa Platinum Credit Card … Continue reading

How long will it take to get my credit card?

Once approved, you can receive your card in two ways: Instant Issuance: Pick it up at your preferred branch. Mail Delivery: Your card will arrive within 7–10 business days. Contact us to choose your delivery method and get your card quickly!

Do I need to be a member to apply for a Call Federal Visa credit card?

Yes, to open a Visa credit card with Call Federal, you must first become a member (banks call you a customer) by opening a savings account. Membership is available to individuals who live, work, worship, or attend school in the Richmond metropolitan statistical area. By joining, you gain access to our competitive rates, lower fees, and a range of financial … Continue reading

What should I do if my debit or credit card is lost or stolen?

If your card is lost or stolen, take the following steps immediately: Contact Cardholder Assistance: Call 1-866-643-1258 (domestic) or 1-571-325-3383 (international) for 24/7 support. Use Mobile Banking: Log in to the Mobile Banking app to manage your card and turn it “off” for added security. Visit a Branch: Stop by your nearest Call Federal branch to have a new card … Continue reading

How can I access basic information about my credit card?

You can easily access your credit card information in the following ways: Online or Mobile Banking: Manage your account with 24/7 access through our Online Banking platform or Mobile Banking app. By Phone: Contact our dedicated support team anytime at 1-866-643-1258 for assistance. These options ensure you have quick and convenient access to your credit card details whenever you need … Continue reading

How can I enroll in the Identity Theft Protection Program, and what are the requirements?

To enroll in ID Navigator Powered by NortonLifeLock, follow these steps: Verify Eligibility: Visit cardbenefitidprotect.com and enter your Visa card number to confirm eligibility.Complete Enrollment: After verification, you’ll be redirected to NortonLifeLock’s enrollment page. Provide the following information: First and last name Social Security number Date of birth Address Phone number Email address LifeLock For more information about NortonLifeLock and … Continue reading

Can I transfer balances from my other credit cards?

Yes, you can transfer balances to any of our Visa credit cards, except the Visa Platinum Secured card. Best of all, there’s no balance transfer fee! Move your balances to our low-rate card and start saving. Contact us today to get started!

What are the benefits of a Call Federal credit card?

At Call Federal, our mission is to serve our members, not outside stockholders. This member-first approach allows us to offer competitive rates and fewer fees to our members in the Greater Richmond metro area. Here’s why a Call Federal Visa Credit Card is a smart choice: Variety of Options: Choose from credit cards tailored to your needs, whether you’re a … Continue reading