Bill Pay will be unavailable beginning Monday, July 27 at 8:00 a.m. ET through Monday, August 3 as part of our system upgrade. During this time, you will not be able to view, schedule, edit, or cancel payments. However, any payments scheduled before the outage period, including recurring payments, will continue to be processed as scheduled. Beginning Tuesday, August 4, … Continue reading
Account Alerts and Card Controls will be temporarily unavailable during the transition and will be available in the upgraded digital banking experience beginning Tuesday, August 4.
Yes. To access our new Digital Banking platform for the first time, you will need to visit callfederal.org, click Login in the upper-right corner of the page, and then select Register to complete your enrollment. If you previously bookmarked the Online Banking login page, that bookmark will no longer work after the upgrade. Once you have successfully registered and logged … Continue reading
Yes! Android users should download the new app from the Google Play store. Apple users should expect an automatic app update. After the upgrade, members will need to re-register before logging in.
Yes. Beginning Tuesday, August 4, members will need to Register to access the upgraded Digital Banking experience, whether they prefer using their computer or our Mobile App. Additional instructions will be provided to help you complete the process.
Online Banking and Mobile Banking will be temporarily unavailable beginning Friday, July 31 at 8:00 am ET. Members will be able to access the upgraded digital banking experience beginning Tuesday, August 4 after they Register and accept our new Terms & Conditions.
We’re upgrading our systems to provide a better digital banking experience, stronger tools, and improved service for our members. This upgrade will help us offer more convenient, secure, and flexible banking options while continuing to provide the exceptional local service you expect from Call Federal.
The main upgrade period takes place from Friday, July 31 through Monday, August 3, with services resuming on Tuesday, August 4. Some services have earlier cutoff dates, so please review the Key Dates and Complete Service Schedule sections above for details.
Yes, we will notify members through email and on our website once the upgrade is complete.
Yes, our branches will be closed August 1 – August 3 (Saturday, Sunday and Monday), while we transition to the new system. Online and mobile banking will also be unavailable during this time. We will reopen with upgraded systems in place on August 4, 2026.
