Yes. As part of the upgrade, any external accounts you’ve linked for transfers will need to be added again in the new Digital Banking platform. The good news is that you’ll be able to connect external accounts using Plaid, a secure and convenient service that helps verify and link accounts from thousands of financial institutions. In most cases, connecting your … Continue reading
Yes. As part of the upgrade, your existing account alerts will not transfer to the new Digital Banking platform, so you will need to set them up again after you register and login. The good news is that our new Digital Banking experience offers more alert options and greater customization, giving you more control over how and when you receive … Continue reading
You can register for our new Digital Banking platform using either your computer or the mobile app. Register on Your Computer Visit callfederal.org. Click Login in the upper-right corner. Select Register. Follow the verification steps to create your new login credentials. Register Using the Mobile App We’re introducing an upgraded mobile banking experience with a new app icon. iPhone users: If automatic app updates are … Continue reading
Yes! As a new feature of our Digital Banking platform, any Call Federal accounts on which you are listed as a joint owner will automatically appear on your dashboard after you log in. This makes it easier to view and manage all of your eligible Call Federal accounts in one convenient place, without needing separate logins or additional setup.
When Digital Banking becomes available, the primary account owner will need to complete a one-time registration process. To verify your identity, you will need: Your Call Federal account number or Call Federal debit card number The last four (4) digits of your Social Security number Your date of birth Once your identity has been verified, you will be prompted to … Continue reading
As part of our system upgrade, your Primary Savings Account has been renamed Membership Savings Account. This is a name change only and does not affect how your account works. The new name better reflects that this account establishes and maintains your membership with Call Federal Credit Union. As always, a minimum balance of $5 is required to maintain your … Continue reading
To support our system upgrade, eligible deposit accounts will receive one month of dividends early in July 2026. This applies to: Savings Accounts Checking Accounts Money Market Accounts Certificates The rest of your third-quarter dividends will be paid as usual at the end of the quarter in September 2026. This temporary change is related to the system upgrade only and … Continue reading
No. Direct deposits will continue to be processed as normal during the system upgrade. If you receive a payroll, Social Security, pension, or other recurring direct deposit, you can expect it to be deposited according to its normal schedule from Friday, July 31 through Monday, August 3. There is no action required on your part, and no delays are expected. … Continue reading
Zelle will be unavailable from Monday, July 27 at 8:00 a.m. ET through Monday, August 3 while we upgrade our digital banking experience. Any Zelle transactions that are already scheduled during this period will be processed as planned. To ensure your payments are sent on time, please set up any new payments before 8:00 a.m. ET on Monday, July 27. … Continue reading
Yes. QuickBooks® and Quicken® access will be available again beginning Tuesday, August 4, but members who use these tools will need to deactivate and reactivate their connection after the system upgrade. QuickBooks® and Quicken® will be available until Friday, July 31 at 8:00 am ET, then temporarily unavailable during the upgrade weekend. Conversion instructions will be provided to help members … Continue reading
