Call Federal Credit Union has been named a Top Workplaces 2025 winner by the Richmond Times-Dispatch. This recognition is based entirely on employee feedback collected through a confidential survey administered by Energage, LLC, an employee engagement technology partner. The survey measures key aspects of workplace culture—such as feeling respected and supported, being empowered to grow, and having the tools to succeed.
“At Call Federal, our mission is to make a positive impact on the lives of our members and our community by providing practical financial solutions, exceptional service, and expert know-how,” said John West, President & CEO of Call Federal Credit Union. “This award is a direct reflection of how our employees live that mission every day—through optimism, collaboration, authenticity, and innovation. As we grow and adopt new technologies, we remain committed to delivering solutions that best serve our members while preserving the culture that makes Call Federal such a great place to work and do business with. I’m proud of what we’ve built together and honored to be recognized among the region’s top workplaces.”
About Call Federal Credit Union
Founded in 1962 by employees of Philip Morris, Call Federal Credit Union exists to make a positive impact on the lives of our members and community by providing practical financial solutions, exceptional service, and expert know-how. Deeply rooted in the Greater Richmond area, we passionately serve individuals and families with a member-first approach that blends wise financial guidance, innovation, and kindness. Learn more at callfederal.org today.
Our Vision: We will grow by delivering financial solutions that best serve our members while sustaining the member-focused culture that makes us successful and proud to work here.
Our Mission: To make a positive impact on the lives of our members and community by providing practical financial solutions, exceptional service, and expert know-how.
Our Values: Optimistic, Collaborative, Authentic, and Innovative.
Media Contact:
Greta Kidd
Director of Marketing & Outreach
gkidd@callfederal.org
www.callfederal.org